Help & Support
Frequently Asked Questions
Everything you need to know before ordering. Got another question? Contact us on WhatsApp.
How does delivery work after I subscribe?
Once your payment is validated on WhatsApp, your login credentials (M3U link, Xtream codes, and installation guide) will be sent instantly to you within 5 to 15 minutes.
What internet speed do I need for streaming without buffering?
For the best experience, we recommend a minimum internet speed of 15 Mbps for standard HD streaming, and at least 30 Mbps if you want to stream seamlessly in 4K resolution.
Can I watch on multiple screens at the same time?
Yes! You can choose the desired number of screens (up to 5 devices) directly on our pricing page when placing your order. A single subscription can cover all your devices simultaneously if you select a multi-screen plan.
What devices are supported?
Our service is highly compatible. You can watch on Amazon Firestick, Smart TVs (Samsung, LG, Sony, etc.), Android TV boxes, Apple TV, MAG boxes, smartphones (iOS/Android), tablets, and computers (Windows/Mac).
Do you offer a free trial before I buy?
Instead of a limited free trial, we offer a rock-solid 7-Day Money-Back Guarantee. You can purchase a plan, try out all the premium features, and if you aren't satisfied within the first 7 days, we will refund you entirely.
Is there an automatic renewal or contract?
No. There are absolutely no hidden fees, contracts, or automatic billings. You only pay for the period you choose (e.g., 3 months). Once it expires, you manually renew only if you wish to continue.
Can I use my subscription in another country when I travel?
Yes, your subscription is entirely portable. You can use it anywhere in the world as long as you have a stable internet connection. Our servers are globally distributed to ensure a smooth connection globally.
Do I need a VPN to use your service?
A VPN is not mandatory as our servers are highly secure and encrypted. However, if your Internet Service Provider (ISP) is throttling IPTV traffic in your region, using a VPN can significantly improve your streaming experience. Our service is 100% VPN friendly.
How often is the VOD (Movies & Series) library updated?
Our VOD library is updated daily. We continuously add the latest box office movies, newly released series episodes from major streaming platforms, and live sports replays so you always have fresh content.
What payment methods do you accept?
To ensure maximum security and convenience, all payments are finalized securely via WhatsApp. Our support team will provide you with various flexible payment options depending on your region (such as PayPal, Credit/Debit Cards, or Crypto).