Refund Policy

1. 7-Day Money-Back Guarantee

At Watch-TV Online, we want you to be completely satisfied with your purchase. We offer a strict, no-questions-asked 7-Day Money-Back Guarantee for all new subscriptions.

Because we do not offer 24-hour free trials (as they do not provide enough time to properly test stability during peak hours), we encourage you to purchase a subscription and test our service thoroughly. If you experience buffering, missing channels, or if the service simply does not meet your expectations, you are fully covered.

2. How to Request a Refund

To request a refund within your first 7 days, please follow these simple steps:

• Contact our support team directly via WhatsApp at +1 929-607-2130.
• Provide your account details (the name or email used during setup).
• State clearly that you would like a refund. You do not need to provide a lengthy explanation, though feedback is always appreciated.

3. Refund Processing Times

Once your refund is approved on WhatsApp, it will be processed immediately on our end. Depending on your original payment method, it may take 1 to 5 business days for the funds to appear back in your account.

4. Exceptions & Non-Refundable Cases

• After 7 Days: We cannot issue full refunds after the initial 7-day period has passed.
• Account Abuse: If your account was suspended for violating our Terms of Service (such as sharing your account across multiple locations simultaneously without a multi-device plan), you are not eligible for a refund.